Newarc Consulting Inc. ("Newarc", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through newarcinc.com, why we collect it, how we use it, and the choices you have. We follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
1. Who We Are
Newarc Consulting Inc. is an Oracle EPM and Oracle Fusion ERP consulting and training firm headquartered in Ontario, Canada.
Mailing address:
111 Simcoe St N, Suite 206
Oshawa, ON, Canada L1G 4S4
Privacy contact: contact@newarcinc.com
2. Information We Collect
We only collect the personal information you choose to provide. Specifically, when you submit the "Book a Meeting" form on our website, we collect:
- Full name
- Work email address
- Service of interest (e.g. Reporting & Analytics, Oracle Cloud EPM, Corporate Training, Custom POC)
- Message (optional — any details you choose to include about your project or requirements)
If you contact us by email at addresses such as sales@newarcinc.com or training@newarcinc.com, we will also receive the contents of your message and any contact information you choose to share.
We do not use website analytics, advertising trackers, or cookies for tracking purposes. Our website does load fonts and styling assets from third-party content delivery networks (see Section 6 below).
3. How We Use Your Information
We use the information you provide for the following purposes only:
- To respond to your inquiry and schedule a meeting or consultation
- To provide information about the Newarc service you asked about
- To follow up on training, consulting, or proof-of-concept opportunities you have raised with us
- To keep internal records of business communications
We do not sell, rent, or trade your personal information. We do not add you to marketing or newsletter lists without your explicit consent.
4. Legal Basis and Consent
By submitting the contact form, you provide your consent for us to use the information you supply for the purposes described in this policy. You may withdraw your consent at any time by emailing contact@newarcinc.com. Withdrawing consent will not affect the lawfulness of any processing carried out before your withdrawal.
5. How We Share Your Information
We share personal information only with the limited service providers we rely on to operate our website and respond to inquiries. These providers process information on our behalf and are not permitted to use it for their own purposes.
- Web3Forms — handles delivery of contact form submissions from our website to our team's email inbox. Form submissions pass through Web3Forms' servers, which may be located outside Canada (including the United States). See the Web3Forms Privacy Policy.
- Email service providers — used to receive and store our business email correspondence with you.
- Web hosting provider — our website is hosted with a Canadian-based hosting company that stores the static files that make up this site.
We may also disclose information if required to do so by law, court order, or other lawful request from a government or regulatory authority.
6. Cookies and Third-Party Resources
Newarc does not set tracking cookies. However, this website loads the following resources from third-party content delivery networks for performance and styling:
- Tailwind CSS (cdn.tailwindcss.com)
- Google Fonts (fonts.googleapis.com / fonts.gstatic.com)
- Prism syntax highlighting (cdnjs.cloudflare.com)
When your browser loads these resources, the providers may receive your IP address and browser information as part of the standard HTTP request. We do not control how these providers handle that information; please refer to their respective privacy policies for details.
7. International Transfers
Some of the service providers listed above operate servers outside of Canada, including in the United States. Where this is the case, your information may be subject to the laws of those jurisdictions. We take reasonable steps to ensure that all providers we use offer appropriate safeguards for personal information.
8. How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Inquiry emails and form submissions are typically retained for the duration of any ongoing business relationship and for a reasonable period afterwards for record-keeping and follow-up purposes.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete information
- Withdraw consent for the use of your information at any time
- Request deletion of your information, subject to any legal or business retention requirements
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe we have not handled your information appropriately
To exercise any of these rights, email contact@newarcinc.com with your request. We will respond within a reasonable timeframe and may need to verify your identity before acting on the request.
10. Security
We use reasonable physical, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our services are directed at businesses and professionals. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so we can delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:
Newarc Consulting Inc.
111 Simcoe St N, Suite 206
Oshawa, ON, Canada L1G 4S4
Email: contact@newarcinc.com